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Frequently Asked Questions

Services F.A.Q.

01

What if I have been told in the past by other providers that I have a certain disorder, that I don’t necessarily agree with? Does that stay on my permanent record? +

At Carencia we take into consideration our patients past, while presently conducting our own assessment of your symptoms. Think of this as “getting a second opinion” or considering other options. We are confident in our ability to assess and recommend the most up to date treatment options for your current presentation of symptoms, while taking into account your medical history.

02

Why do you offer general and functional medicine services as a mental healthcare company? +

Carencia is a health practice positioned to improve quality of life through an approach that unites mind, body, and lifestyle.
1. We are balancing science and compassion in pursuit of destigmatizing mental healthcare. We know mental and physical wellness are equal in importance and critically reliant on one another.
2. We take a whole-person approach to delivering care, considering the mental, physical, and lifestyle aspects of wellness.
3. We emphasize care at all times, and not just because it’s our first syllable.

03

How effective is cognitive behavioral therapy in treating mood disorders? +

Cognitive Behavioral Therapy (CBT) has been found to be effective in treating mood disorders, including depression and bipolar disorder. According to the National Institute of Mental Health (NIMH), CBT has been shown to be effective in reducing symptoms of depression and improving overall mood.

04

Can therapy and medication be used together to treat addiction? +

Carencia utilizes therapy and medication together to treat addiction. Medications, such as Vivitrol, can help reduce cravings and manage withdrawal symptoms, while therapy can address the underlying psychological and emotional issues that contribute to addiction. Our team of healthcare providers will work with you to determine the best approach for your individual needs, including a combination of therapy and medication if deemed appropriate.

01

What is the difference between Cognitive Behavioral Therapy and Integrative Psychiatry? +

Cognitive Behavioral Therapy (CBT) is a specific form of psychotherapy that focuses on changing negative thought and behavior patterns to improve mental health. Integrative Psychiatry, on the other hand, combines conventional psychiatric treatments (like medication) with alternative therapies (such as nutrition and mindfulness) to provide a more holistic approach to mental health care.

02

Do I have to agree to take medication to work with your practice or providers? +

No. Our company resolves to treat our patients with an Integrative and wholistic approach, so that we can treat you as a whole person, not just your symptoms.

03

Does Carencia offer referrals to other practices for Integrative Psychiatry? +

During integrative psychiatry, we don’t shy away from making thoughtful referrals to other practices as revelations come to light. We want to help you achieve mental wellness and physical fitness and can make the recommendations necessary to achieve that goal.

We are passionate about acting as a partner, not a competitor, to foster a community that truly prioritizes mental healthcare.

04

What is Carencia’s integrative psychiatry approach? +

Carencia exists to provide a humanistic approach to mental healthcare, and integrative psychiatry fully embodies that mindset. By considering the whole person and everything you’re experiencing in your mind and body, we’re able to arrive at more effective treatment strategies and more resilient results.

Just integrative psychiatry involves considering the whole person, the individualized treatment plan we create for you may involve strategies that engage the mind, body, and lifestyle in pursuit of comprehensive improvement.

01

What types of medications are used in conventional psychiatry? +

Conventional psychiatry uses several types of medications, including antidepressants (for depression and anxiety), antipsychotics (for disorders like schizophrenia), mood stabilizers (for bipolar disorder), and anxiolytics (for anxiety disorders). Each medication targets specific symptoms or disorders.

02

Do I still see my therapist while seeing a provider with Carencia? +

Carencia offers a wholistic approach to treatment, including providing therapeutic services and interventions with your medication management appointments. We do not require you to seek therapy services through our team, and even encourage collaboration between us as your provider and your current therapist so that we may maximize therapeutic outcomes.

03

Does Carencia offer referrals to other practices for conventional psychiatry? +

During conventional psychiatry, we don’t shy away from making thoughtful referrals to other practices as revelations come to light. We want to help you achieve mental wellness and physical fitness and can make the recommendations necessary to achieve that goal.

We are passionate about acting as a partner, not a competitor, to foster a community that truly prioritizes mental healthcare.

01

What should I expect in a psychotherapy session? +

In a psychotherapy session, you can expect to discuss your thoughts, feelings, and experiences with your therapist. Sessions may involve exploring past experiences, working on current issues, and developing coping strategies or new perspectives.

02

What types of psychotherapy are there? +

There are several types of psychotherapy, including Cognitive Behavioral Therapy (CBT), psychodynamic therapy, humanistic therapy, interpersonal therapy, and dialectical behavior therapy (DBT), each with different approaches and techniques.

03

Do you offer referrals to other practices? +

During psychotherapy, we don’t shy away from making thoughtful referrals to other practices as revelations come to light. We want to help you achieve mental wellness and physical fitness and can make the recommendations necessary to achieve that goal.

We are passionate about acting as a partner, not a competitor, to foster a community that truly prioritizes mental healthcare.

04

What is Carencia’s psychotherapy approach? +

Psychotherapy is foundational for us. Everything we do at Carencia is about treating you holistically. That means taking into consideration your biology, behaviors, and background alongside the mental health challenges you’re up against. Psychotherapy at Carencia involves much more than discussion, though. We consider the neurological aspect of mental health as well as the emotional, creating a personalized treatment path that will provide lasting results for you.

01

What is the role of family in the treatment of addiction? +

Family plays a crucial role in the treatment of addiction, as they can provide support, encouragement, and a stable environment for recovery. Involving family members in treatment can also educate them about the nature of addiction, helping them to understand the challenges their loved one faces and how they can best support their recovery. Additionally, family support can reduce feelings of isolation and increase the individual’s motivation to maintain sobriety.

02

What advancements in addiction psychiatry are currently being explored? +

Recent advancements in addiction psychiatry include the development of new medications, the use of technology in treatment, and a deeper understanding of the neurobiology of addiction. Researchers are exploring pharmacological treatments like medications that target specific neurotransmitter systems involved in addiction.

03

How does addiction psychiatry differ from general psychiatry? +

Unlike general psychiatry, addiction psychiatry specifically addresses the complex relationship between psychiatric disorders and addictive behaviors. Addiction psychiatrists are trained to manage the biological, psychological, and social aspects of addiction, as well as co-occurring mental health conditions like depression, anxiety, and PTSD.

01

What does a typical Ketamine therapy session look like? +

You attend your scheduled appointment. Estketamine spray is administered. You lay down on a couch in a comfortable environment for some time to allow the treatment take effect.

02

How is Ketamine Administered? +

Ketamine is a two-hour treatment at Carencia, administered as a nasal spray. Its impact is often felt immediately and within 40 minutes, patients typically feel a marked difference in their depression symptoms. The treatment is often effective for up to 16 weeks, so we will typically create a treatment routine with frequent evaluations for you.

03

How do I know if Ketamine is right for me? +

While Ketamine is not a first-choice treatment for depression at Carencia, we do cautiously consider it when other treatments come up short. Specifically, we use it for what is called treatment-resistant depression or TRF, which is a severe depression that has held up against other therapies.

04

Who Should Not Use Ketamine +

Ketamine is broadly considered safe, but for those who have a history of psychosis, schizophrenia, or substance abuse as well as teenagers, those pregnant or breastfeeding, or older adults with dementia, Ketamine should be avoided or used with outsized caution.

01

What does a typical injections therapy session look like? +

You attend your scheduled appointment and receive your monthly single-dose injection. We wait briefly to ensure there are no adverse side-effects, then you’re free to continue with your day.

02

How are injections administered? +

Both Vivitrol and Sublocade are monthly injections and are given as a single dose. Side effects and minor and the process of receiving the injection is no different than injections you’ve received in other clinical settings.

03

How do I know if injections are right for me? +

Injections are a part of your treatment plan only when Carencia is absolutely sure it will make a meaningful difference. When patients are struggling with addiction and substance abuse, there are occasions when a medication-assisted path is truly is right way forward.

04

Who Should Not Use Injections? +

Injections are used only when absolutely necessary, so the Carencia team will exercise caution when advising injections. Each medication has its own unique side effects and precautions, and we will discuss all of this with you in-depth during treatment.

01

Why do you offer general and functional medicine services as a mental healthcare company? +

Carencia is a health practice positioned to improve quality of life through an approach that unites mind, body, and lifestyle.
1. We are balancing science and compassion in pursuit of destigmatizing mental healthcare. We know mental and physical wellness are equal in importance and critically reliant on one another.
2. We take a whole-person approach to delivering care, considering the mental, physical, and lifestyle aspects of wellness.
3. We emphasize care at all times, and not just because it’s our first syllable.

02

How does functional medicine intersect with other services? +

Your mental health challenges are fundamentally tied to the health of your whole body - from nutrition and physical fitness to metabolism and other conditions.

03

How does functional medicine differ from conventional approaches? +

Conventional approaches tend to focus on treating symptoms rather than addressing root causes. This results in some relief from those symptoms but it can be ineffective at creating long-term change in your life. Through functional medicine’s whole-health, root cause-centric approach, medication is administered more intelligently, non-medication strategies are deployed more effectively, and real change occurs.

01

Why do you offer general and functional medicine services as a mental healthcare company? +

Carencia is a health practice positioned to improve quality of life through an approach that unites mind, body, and lifestyle.
1. We are balancing science and compassion in pursuit of destigmatizing mental healthcare. We know mental and physical wellness are equal in importance and critically reliant on one another.
2. We take a whole-person approach to delivering care, considering the mental, physical, and lifestyle aspects of wellness.
3. We emphasize care at all times, and not just because it’s our first syllable.

02

How does general healthcare intersect with other services? +

Your mental health is fundamentally tied to the health of your whole body - from nutrition and physical fitness to metabolism and other conditions. Alongside psychotherapy and psychiatry, providing general healthcare services creates a truly comprehensive healthcare experience that connects mind, body, and lifestyle treatment, just as they’re connected in your everyday life. It’s a powerful approach to wellness and one we’re excited to bring to the communities we serve.

03

What are wellness and prevention? +

Wellness and prevention are vital components of general healthcare, and we’re extremely passionate about them. They center on maintaining positive mental and physical health habits and proactively monitoring changes to your health due to age, environment, and other factors.

01

Why do you offer general and functional medicine services as a mental healthcare company? +

Carencia is a health practice positioned to improve quality of life through an approach that unites mind, body, and lifestyle.
1. We are balancing science and compassion in pursuit of destigmatizing mental healthcare. We know mental and physical wellness are equal in importance and critically reliant on one another.
2. We take a whole-person approach to delivering care, considering the mental, physical, and lifestyle aspects of wellness.
3. We emphasize care at all times, and not just because it’s our first syllable.

02

How do wellness and prevention intersect with other services? +

Your mental health is fundamentally tied to the health of your whole body - from nutrition and physical fitness to metabolism and other conditions. 

Alongside psychotherapy and psychiatry, wellness and prevention services keenly focus on physical health and, crucially, how your body is impacting the stability of your mental wellness.

03

What is general healthcare? +

General healthcare is what is typically provided by a primary care provider and covers things like sick visits, chronic condition management, and other physical health concerns you may be facing. At Carencia, it means removing the artificial barrier between mind and body healthcare to provide comprehensive wellness services.

01

What do we mean by lifestyle? +

Your mental health challenges are fundamentally tied to the health of your whole body - from nutrition and physical fitness to metabolism and other conditions. Making positive changes to your diet or fitness is about more than physical wellness - these lifestyle changes directly impact the root causes of mental health challenges you may be facing. By addressing the root causes of barriers to mental and physical wellness, we’re helping to improve lives naturally.

Conditions F.A.Q.

01

Why do you offer general and functional medicine services as a mental healthcare company? +

Carencia is a health practice positioned to improve quality of life through an approach that unites mind, body, and lifestyle.
1. We are balancing science and compassion in pursuit of destigmatizing mental healthcare. We know mental and physical wellness are equal in importance and critically reliant on one another.
2. We take a whole-person approach to delivering care, considering the mental, physical, and lifestyle aspects of wellness.
3. We emphasize care at all times, and not just because it’s our first syllable.

02

What types of addiction do you treat? +

Carencia treats a variety of addictions, including substance abuse (such as alcohol and drugs) and behavioral addictions (such as gambling and sex addiction).

03

Can therapy and medication be used together to treat addiction? +

Carencia utilizes therapy and medication together to treat addiction. Medications, such as Vivitrol, can help reduce cravings and manage withdrawal symptoms, while therapy can address the underlying psychological and emotional issues that contribute to addiction. Our team of healthcare providers will work with you to determine the best approach for your individual needs, including a combination of therapy and medication if deemed appropriate.

04

How does Vivitrol work in treating addiction? +

Vivitrol is an extended-release injectable medication used to treat addiction. It works by blocking the effects of opioids and reducing cravings. When taken as directed, Vivitrol can be an effective tool in the treatment of addiction, particularly for those struggling with opioid dependency.

05

Can medication be used in conjunction with therapy for treating mood disorders? +

Medication can be used in conjunction with therapy for treating mood disorders. Antidepressants and mood-stabilizing medications can help regulate brain chemicals and alleviate symptoms of depression and bipolar disorder. At Carencia, the use of medication is determined on a case-by-case basis and in consultation with a qualified healthcare provider and can be used in conjunction with therapy to achieve the best possible outcome for the patient.

06

What are the different types of mood disorders you treat? +

Carencia’s experienced healthcare providers treat a variety of Mood Disorders, including Major Depressive Disorder, Bipolar Disorder, Persistent Depressive Disorder (Dysthymia), Cyclothymic Disorder, and Seasonal Affective Disorder (SAD), among others

07

How effective is cognitive behavioral therapy in treating anxiety disorders? +

Cognitive Behavioral Therapy (CBT) has proven to be a highly effective form of treatment for anxiety disorders and is offered at Carencia. According to the National Institute of Mental Health (NIMH), CBT has been shown to be as effective as medication in treating anxiety disorders, and in some cases, even more effective when used in conjunction with medication.

01

Do you prescribe Xanax or other similar medications? +

Depending on the nature of the concern, we will consider all treatment options available. However, we do not prescribe long-term benzodiazepine medications as evidence-based practice does not recommend these medications be used longer than 6 weeks in duration. We also may not continue these types of medications if you have been prescribed them by a previous provider if you are establishing care with us.

02

What insurance(s) does Carencia accept? +

Carencia is in-network with BlueCross BlueShield PPO, Cigna PPO, Aetna PPO, United Healthcare PPO policies. We are also able to serve you if you do not have health insurance or have a policy we are not in-network with as a cash pay client. 

03

Do you treat panic attacks? +

Yes, we treat panic attacks by treating the source of the concern. We try to identify the presenting concern and address it with treatment options, including medication and psychotherapy, rather than providing short-term medications that do not have a long-lasting positive impact.

04

How do I know if I am anxious? +

Anxiety is very complex but the majority of individuals will feel nervous, worried, preoccupied, and/or on-edge most of the time. Anxiety can be general in nature or specific, like in social situations or when you are speaking in public or taking a test. We can discuss additional symptoms at your appointment to create a tailored treatment plan for your concern.

05

What if I think I am depressed? +

Depression is a mental health condition in which the individual most likely feels persistently sad or as if they have lost interest/joy/pleasure in activities that they once found fun and enjoyable. Additional symptoms can be feeling heavy, lethargic, and distractible. We can discuss additional symptoms at your appointment to create a tailored treatment plan for your concern.

06

What are the different types of anxiety disorders you treat? +

Carencia treats a variety of anxiety disorders, including Generalized Anxiety Disorder (GAD), Panic Disorder, Social Anxiety Disorder (SAD), Specific Phobia, Obsessive-Compulsive Disorder (OCD), and Post-Traumatic Stress Disorder (PTSD), to name a few.

07

Can medication be used in conjunction with therapy for treating anxiety disorders? +

At Carencia, we use medication in conjunction with therapy to treat anxiety disorders. Medications, such as selective serotonin reuptake inhibitors (SSRIs) and benzodiazepines, can help reduce symptoms of anxiety, allowing patients to participate more effectively in therapy and make progress towards recovery. However, the use of medication is determined on a case-by-case basis in consultation with your qualified healthcare provider at Carencia.

08

How effective is cognitive behavioral therapy in treating anxiety disorders? +

Cognitive Behavioral Therapy (CBT) has proven to be a highly effective form of treatment for anxiety disorders and is offered at Carencia. According to the National Institute of Mental Health (NIMH), CBT has been shown to be as effective as medication in treating anxiety disorders, and in some cases, even more effective when used in conjunction with medication.

01

What types of addiction do you treat? +

Carencia treats a variety of addictions, including substance abuse (such as alcohol and drugs) and behavioral addictions (such as gambling and sex addiction).

02

Can therapy and medication be used together to treat addiction? +

Carencia utilizes therapy and medication together to treat addiction. Medications, such as Vivitrol, can help reduce cravings and manage withdrawal symptoms, while therapy can address the underlying psychological and emotional issues that contribute to addiction. Our team of healthcare providers will work with you to determine the best approach for your individual needs, including a combination of therapy and medication if deemed appropriate.

03

How does Vivitrol work in treating addiction? +

Vivitrol is an extended-release injectable medication used to treat addiction. It works by blocking the effects of opioids and reducing cravings. When taken as directed, Vivitrol can be an effective tool in the treatment of addiction, particularly for those struggling with opioid dependency.

01

How does CBT work? +

Cognitive Behavioral Therapy works by teaching individuals to recognize, and challenge, negative thoughts, develop coping strategies, and modify behaviors.

02

What is the difference between Cognitive Behavioral Therapy and Integrative Psychiatry? +

Cognitive Behavioral Therapy (CBT) is a specific form of psychotherapy that focuses on changing negative thought and behavior patterns to improve mental health. Integrative Psychiatry, on the other hand, combines conventional psychiatric treatments (like medication) with alternative therapies (such as nutrition and mindfulness) to provide a more holistic approach to mental health care.

03

How effective is cognitive behavioral therapy in treating mood disorders? +

Cognitive Behavioral Therapy (CBT) has been found to be effective in treating mood disorders, including depression and bipolar disorder. According to the National Institute of Mental Health (NIMH), CBT has been shown to be effective in reducing symptoms of depression and improving overall mood.

04

How effective is cognitive behavioral therapy in treating anxiety disorders? +

Cognitive Behavioral Therapy (CBT) has proven to be a highly effective form of treatment for anxiety disorders and is offered at Carencia. According to the National Institute of Mental Health (NIMH), CBT has been shown to be as effective as medication in treating anxiety disorders, and in some cases, even more effective when used in conjunction with medication.

01

What types of medications are used in conventional psychiatry? +

Conventional psychiatry uses several types of medications, including antidepressants (for depression and anxiety), antipsychotics (for disorders like schizophrenia), mood stabilizers (for bipolar disorder), and anxiolytics (for anxiety disorders). Each medication targets specific symptoms or disorders.

02

Do you prescribe Xanax or other similar medications? +

Depending on the nature of the concern, we will consider all treatment options available. However, we do not prescribe long-term benzodiazepine medications as evidence-based practice does not recommend these medications be used longer than 6 weeks in duration. We also may not continue these types of medications if you have been prescribed them by a previous provider if you are establishing care with us.

03

Can medication be used in conjunction with therapy for treating anxiety disorders? +

At Carencia, we use medication in conjunction with therapy to treat anxiety disorders. Medications, such as selective serotonin reuptake inhibitors (SSRIs) and benzodiazepines, can help reduce symptoms of anxiety, allowing patients to participate more effectively in therapy and make progress towards recovery. However, the use of medication is determined on a case-by-case basis in consultation with your qualified healthcare provider at Carencia.

04

Can therapy and medication be used together to treat addiction? +

Carencia utilizes therapy and medication together to treat addiction. Medications, such as Vivitrol, can help reduce cravings and manage withdrawal symptoms, while therapy can address the underlying psychological and emotional issues that contribute to addiction. Our team of healthcare providers will work with you to determine the best approach for your individual needs, including a combination of therapy and medication if deemed appropriate.

05

How does Vivitrol work in treating addiction? +

Vivitrol is an extended-release injectable medication used to treat addiction. It works by blocking the effects of opioids and reducing cravings. When taken as directed, Vivitrol can be an effective tool in the treatment of addiction, particularly for those struggling with opioid dependency.

06

Can medication be used in conjunction with therapy for treating mood disorders? +

Medication can be used in conjunction with therapy for treating mood disorders. Antidepressants and mood-stabilizing medications can help regulate brain chemicals and alleviate symptoms of depression and bipolar disorder. At Carencia, the use of medication is determined on a case-by-case basis and in consultation with a qualified healthcare provider and can be used in conjunction with therapy to achieve the best possible outcome for the patient.

01

What is the long-term outlook for individuals with mood disorders? +

With appropriate treatment, many people with mood disorders can manage their symptoms and lead fulfilling lives. However, mood disorders are often chronic, requiring ongoing management and support. Some individuals may experience periods of remission followed by relapses, while others may find that their symptoms persist but become more manageable over time. Early diagnosis, consistent treatment, and a strong support system are key factors in improving the long-term outlook for those with mood disorders.

02

How do mood disorders impact daily life and relationships? +

Symptoms such as persistent sadness, irritability, or mood swings can lead to difficulties in social interactions and strain personal relationships. In severe cases, mood disorders can result in social withdrawal, poor performance at work or school, and challenges in maintaining daily routines. The emotional burden of mood disorders can also lead to issues like substance abuse or suicidal thoughts.

03

How are mood disorders diagnosed, and what criteria are used? +

Mood disorders are diagnosed based on criteria outlined in the Diagnostic and Statistical Manual of Mental Disorders. Diagnosis involves a thorough clinical evaluation by a mental health professional at Carencia who assesses the patient’s symptoms, duration, and impact on daily life.

04

How effective is cognitive behavioral therapy in treating mood disorders? +

Cognitive Behavioral Therapy (CBT) has been found to be effective in treating mood disorders, including depression and bipolar disorder. According to the National Institute of Mental Health (NIMH), CBT has been shown to be effective in reducing symptoms of depression and improving overall mood.

05

Can medication be used in conjunction with therapy for treating mood disorders? +

Medication can be used in conjunction with therapy for treating mood disorders. Antidepressants and mood-stabilizing medications can help regulate brain chemicals and alleviate symptoms of depression and bipolar disorder. At Carencia, the use of medication is determined on a case-by-case basis and in consultation with a qualified healthcare provider and can be used in conjunction with therapy to achieve the best possible outcome for the patient.

06

What are the different types of mood disorders you treat? +

Carencia’s experienced healthcare providers treat a variety of Mood Disorders, including Major Depressive Disorder, Bipolar Disorder, Persistent Depressive Disorder (Dysthymia), Cyclothymic Disorder, and Seasonal Affective Disorder (SAD), among others

01

Why do you offer general and functional medicine services as a mental healthcare company? +

Carencia is a health practice positioned to improve quality of life through an approach that unites mind, body, and lifestyle.
1. We are balancing science and compassion in pursuit of destigmatizing mental healthcare. We know mental and physical wellness are equal in importance and critically reliant on one another.
2. We take a whole-person approach to delivering care, considering the mental, physical, and lifestyle aspects of wellness.
3. We emphasize care at all times, and not just because it’s our first syllable.

02

How do physical conditions effect one’s mental health? +

Having a long-term physical condition can lead to social isolation, low self-esteem, stigma and discrimination. Some research suggests that exercise can contribute to good mental health by improving mood and quality of life, and helping manage cravings for substances.

01

Can people fully recover from PTSD, or is it a lifelong condition? +

Recovery from PTSD is possible, and many people see significant improvement in their symptoms with treatment. Some individuals may fully recover and no longer meet the criteria for PTSD, while others may continue to experience some symptoms but learn to manage them effectively and still lead a fulfilling life.

02

Can PTSD develop immediately after a traumatic event, or does it take time? +

PTSD can develop immediately after a traumatic event, but it often takes time for symptoms to appear. Some people may begin to experience symptoms within days or weeks, while for others, symptoms may not emerge until months or even years later. This delayed onset can be triggered by subsequent stressors or life changes that bring the trauma to the forefront of the individual’s mind.

03

How is PTSD diagnosed, and what is the criteria for identifying the disorder? +

PTSD is diagnosed based on specific criteria outlined in the Diagnostic and Statistical Manual of Mental Disorders. To be diagnosed, typically a person must have experienced or witnessed a traumatic event and likely exhibits a combination of symptoms in four categories: intrusive memories, avoidance, negative changes in thinking and mood, and changes in physical and emotional reactions. These symptoms usually last for more than one month and cause significant distress or impairment in social, occupational, or other important areas of functioning. A mental health professional at Carencia conducts a thorough assessment to determine if these criteria are met.

01

Is OCD the Same as Obsessive-Compulsive Personality Disorder? +

No. Obsessive-compulsive personality disorder (OCPD) is distinct from but related to OCD, affecting about 1 in 100 people in the U.S.

Both OCD and OCPD involve a fixation on rules, details, and moral codes, along with hoarding behaviors and perfectionism. However, while those with OCD recognize their thoughts and behaviors as irrational and experience significant anxiety, people with OCPD typically believe their actions are justified and correct.

There isn't a single cause of OCPD, but experts suggest it may stem from factors like controlling or unavailable parents, growing up in a strict culture or religion, and genetics.

02

How common is OCD? +

In the United States, OCD affects around 1 in 100 people over age 18 each year, and about 1 in 50 people at any given time. Research suggests that people assigned male at birth may have a higher chance of developing OCD symptoms, and may be more likely to develop it at a younger age.

03

Does OCD run in families? +

Research shows that OCD can run in families, and that genes likely play a role in its development. However, it's thought that OCD is more likely caused by the combo of environmental influences with genetic susceptibility.

General F.A.Q.

01

What is the difference between Cognitive Behavioral Therapy and Integrative Psychiatry? +

Cognitive Behavioral Therapy (CBT) is a specific form of psychotherapy that focuses on changing negative thought and behavior patterns to improve mental health. Integrative Psychiatry, on the other hand, combines conventional psychiatric treatments (like medication) with alternative therapies (such as nutrition and mindfulness) to provide a more holistic approach to mental health care.

02

What insurance(s) does Carencia accept? +

Carencia is in-network with BlueCross BlueShield PPO, Cigna PPO, Aetna PPO, United Healthcare PPO policies. We are also able to serve you if you do not have health insurance or have a policy we are not in-network with as a cash pay client. 

03

What if I think I am depressed? +

Depression is a mental health condition in which the individual most likely feels persistently sad or as if they have lost interest/joy/pleasure in activities that they once found fun and enjoyable. Additional symptoms can be feeling heavy, lethargic, and distractible. We can discuss additional symptoms at your appointment to create a tailored treatment plan for your concern.

04

Do you offer self-pay options for clients who do not have insurance? +

Yes, we offer self-pay options for clients who do not have insurance.

05

Why do you offer general and functional medicine services as a mental healthcare company? +

Carencia is a health practice positioned to improve quality of life through an approach that unites mind, body, and lifestyle.
1. We are balancing science and compassion in pursuit of destigmatizing mental healthcare. We know mental and physical wellness are equal in importance and critically reliant on one another.
2. We take a whole-person approach to delivering care, considering the mental, physical, and lifestyle aspects of wellness.
3. We emphasize care at all times, and not just because it’s our first syllable.

06

What are the different types of anxiety disorders you treat? +

Carencia treats a variety of anxiety disorders, including Generalized Anxiety Disorder (GAD), Panic Disorder, Social Anxiety Disorder (SAD), Specific Phobia, Obsessive-Compulsive Disorder (OCD), and Post-Traumatic Stress Disorder (PTSD), to name a few.

07

What is Carencia’s integrative psychiatry approach? +

Carencia exists to provide a humanistic approach to mental healthcare, and integrative psychiatry fully embodies that mindset. By considering the whole person and everything you’re experiencing in your mind and body, we’re able to arrive at more effective treatment strategies and more resilient results.

Just integrative psychiatry involves considering the whole person, the individualized treatment plan we create for you may involve strategies that engage the mind, body, and lifestyle in pursuit of comprehensive improvement.

08

What is Carencia’s psychotherapy approach? +

Psychotherapy is foundational for us. Everything we do at Carencia is about treating you holistically. That means taking into consideration your biology, behaviors, and background alongside the mental health challenges you’re up against. Psychotherapy at Carencia involves much more than discussion, though. We consider the neurological aspect of mental health as well as the emotional, creating a personalized treatment path that will provide lasting results for you.

09

What are the different types of mood disorders you treat? +

Carencia’s experienced healthcare providers treat a variety of Mood Disorders, including Major Depressive Disorder, Bipolar Disorder, Persistent Depressive Disorder (Dysthymia), Cyclothymic Disorder, and Seasonal Affective Disorder (SAD), among others

01

Do you offer self-pay options for clients who do not have insurance? +

Yes, we offer self-pay options for clients who do not have insurance.

02

I need a Superbill or specific receipt from a recent visit for my insurance or for my personal records. How do I obtain this? +

You may email billing@carencia.com and we will send you this information

03

Money was taken out of my account following a visit. What was this? +

Per the Carencia Financial Agreement, any visit copays, coinsurance, deductibles, self-pay amounts, or late cancellation/no-show fees that were not collected at the time of the visit, will be collected via your card on file, typically within 24-48 hours following your visit. 

04

I have an outstanding balance that I cannot pay all at once. What options are available to me? +

 If you have an outstanding balance that needs to be paid prior to your next visit, you may work with Carencia Billing on setting up a formal payment plan.  Payment plans allow you to make monthly payments for a limited period of time in order to make your outstanding balance more manageable.  All future visits must be paid in full, when a patient has an active payment plan in place.

05

I need to update my credit card that Carencia has on file. How do I do this? +

You may email billing@carencia.com and someone will connect with you to securely collect your new information.

06

What happens if I cannot pay my large outstanding balance with a payment plan or I cannot pay for my visits at the time of the visit? +

Carencia Billing and your Carencia Provider will work together with you to help smoothly transition your care to a provider or option outside of Carencia that is more financially manageable for you.

01

What insurance(s) does Carencia accept? +

Carencia is in-network with BlueCross BlueShield PPO, Cigna PPO, Aetna PPO, United Healthcare PPO policies. We are also able to serve you if you do not have health insurance or have a policy we are not in-network with as a cash pay client. 

02

Do you offer self-pay options for clients who do not have insurance? +

Yes, we offer self-pay options for clients who do not have insurance.

03

Are you licensed to practice in multiple states? +

Yes, we are currently licensed to practice in four states: Texas, South Dakota, Colorado, and New Mexico. Our in-person services are available at our location in Arlington, TX, while our online services are available to individuals located in all locations.

04

I need a Superbill or specific receipt from a recent visit for my insurance or for my personal records. How do I obtain this? +

You may email billing@carencia.com and we will send you this information

05

I need to update my insurance information that Carencia has on file. How do I do this? +

You may email billing@carencia.com with a photo of the front and back of your new insurance, and we will update your information in our system.

06

Carencia informed me that my plan states I have “coordination of benefits issues” and they have not paid for my visits. What does this mean? +

Coordination of Benefits visit denials usually mean that your insurance plan is not convinced that they should be the primary payor of your visit. This often means they believe you have other insurance coverage that should be covering instead of them.  They will send you paperwork or you can give your plan a call to clarify any questions they have.  Once you have done this, they typically will automatically re-process any denied claims for you.

07

Why did my insurance deny paying for my visit? +

Insurance may deny a visit for multiple reasons.  The most common reasons include:  your plan turned out to be out-of-network with Carencia, your plan has requested information from you to verify coverage and they have not received a response (this is called coordination of benefits), or your policy termed for the date of service. When your visit is denied, this becomes patient responsibility and prompt payment of this balance will be requested.

08

What if my insurance doesn’t cover my visit? +

Any visits not covered by insurance are patient responsibility to pay out of pocket

09

How will I know what to pay for my visit? +

Carencia will provide you with a good faith estimate based on our eligibility check of your coverage at the time of your visit.  We always recommend that for further verification you may call your plan or visit your insurance portal to verify your copay, deductible, or coinsurance for an in-network specialist visit.

10

How will I know if my insurance is in-network? +

Carencia does not accept HMO policies at this time.  If you are unsure whether you have a PPO or an HMO policy, or whether your behavioral health benefit is in-network, we recommend that you call your plan to confirm.  Carencia will attempt to confirm on our end prior to your appointment, but we always recommend that you double check as the policy holder, to ensure you understand your coverage and benefits

11

What is the difference between HMO and PPO plans? +

Carencia does not accept HMO policies policies at this time.  HMO policies require a prior-authorization from your primary care provider be sent to your plan to approve each visit.  PPO ptolicies allow you to seek care with any in-network provider without a prior authorization.  You can usually tell whether you have an HMO or PPO policy by looking on the front of your insurance card.  Cards that state PPO, POS, or Choice Plus are usually PPO’s.  Cards that state HMO or have a small empty briefcase in the bottom right corner of the front of the card are usually HMO plans.

01

What types of medications are used in conventional psychiatry? +

Conventional psychiatry uses several types of medications, including antidepressants (for depression and anxiety), antipsychotics (for disorders like schizophrenia), mood stabilizers (for bipolar disorder), and anxiolytics (for anxiety disorders). Each medication targets specific symptoms or disorders.

02

Do you prescribe Xanax or other similar medications? +

Depending on the nature of the concern, we will consider all treatment options available. However, we do not prescribe long-term benzodiazepine medications as evidence-based practice does not recommend these medications be used longer than 6 weeks in duration. We also may not continue these types of medications if you have been prescribed them by a previous provider if you are establishing care with us.

03

Do I have to agree to take medication to work with your practice or providers? +

No. Our company resolves to treat our patients with an Integrative and wholistic approach, so that we can treat you as a whole person, not just your symptoms.

04

Can medication be used in conjunction with therapy for treating anxiety disorders? +

At Carencia, we use medication in conjunction with therapy to treat anxiety disorders. Medications, such as selective serotonin reuptake inhibitors (SSRIs) and benzodiazepines, can help reduce symptoms of anxiety, allowing patients to participate more effectively in therapy and make progress towards recovery. However, the use of medication is determined on a case-by-case basis in consultation with your qualified healthcare provider at Carencia.

05

How does Vivitrol work in treating addiction? +

Vivitrol is an extended-release injectable medication used to treat addiction. It works by blocking the effects of opioids and reducing cravings. When taken as directed, Vivitrol can be an effective tool in the treatment of addiction, particularly for those struggling with opioid dependency.

06

Can medication be used in conjunction with therapy for treating mood disorders? +

Medication can be used in conjunction with therapy for treating mood disorders. Antidepressants and mood-stabilizing medications can help regulate brain chemicals and alleviate symptoms of depression and bipolar disorder. At Carencia, the use of medication is determined on a case-by-case basis and in consultation with a qualified healthcare provider and can be used in conjunction with therapy to achieve the best possible outcome for the patient.

If you have additional questions that are not covered by our F.A.Q., please let us know.